Contact Us
Welcome To Our Customer Support. We Take Pride In Delivering High Quality Customer Support,
We Are Here Every Day, Around The Clock 24/7 To Serve You. There Are a Variety Of Ways To Get In Touch FIFAVIP.NET Customer Service Center.

After You Pay, How To Contact Us:

1. As Soon As You Paid Successfully, We Will Buy Your Player Quickly. Normally, We Can Fulfil 90% Of Buyer's Player Within 30 Minutes.
Somtimes We Have 1000 Orders/Hour And Staffs Are Too Busy. So Every Customer Please Wait Patiently. (If Busy, Less Than 12 Hours).

 

2. We Often Preferentially Delivering Coins Of Such Orders :

(1) Western Union Orders With NO WAITING ! NO AUDITING !

(2) Orders That Have Passed Audits And Identity Confirmation

(3) Bigger Orders Like 100+ USD.

(4) If Emergently Need Coins, Please Contact Email Box( Online@Futvip.Com ) : 

Saying : I Want Emergent Coins + Order Number + Paypal Email Address. 

 

3. Disclaimer And Important Delivery Notice :

(1) Normally , We Would Only Buy Every Player According To Your Order Player Details. Once We Have Bought The Player , Your Order Is Completed . 

(2) Our Website Is Not Responsible For All Of The Reasons Because Of Buyer Fill In Incorrect Player Details. If Happens, Buyer Should Take All
The Responsibility Himself/Herself. So Every Buyer Please Fill In Correct Player Details Before Pay!

 

4. If Not Received The COINS After 6 Hours :

(1) You Please Go To FIFAVIP.COM To Track Your Order Status.

(2) Please Check Your Inbox And Spam Box Quickly Whether You Have Received Email From Our Problem@Futvip.Com

(3) You Can Also Send 1 Email Asking Us Why You Not Received Your Coins.

 

5. Not Received Coins Often Caused By These Reasons:

(1) Audit Order = We Need Further Confirming Buyer Identity. That Maybe Your Payment Have Not Approved Our Verification. 

(2) Problem Order = Incorrect Player Details, Which Need 100% Same With Your Player.

(3) Processing Order =We Are Buying Coins In The Order Queues Normally Within 30 Mins. Somtimes We Have 1000
Orders/Hour And Staffs Are Too Busy. So Every Customer Please Wait Patiently. (If Busy, Less Than 12 Hours).

 

6. What Is My Order Status ?

Order Status Shows Your Order Now Belonging To Which Process. 

 

7. Every Meaning Of (My Order Status) :

Auditing : That Maybe Your Payment Have Not Approved Our Verification. We Need To Confirm Buyer's Identity Or Need Confirm By Phone Call To Us

Subject : Audit Order + Order Number + Paypal Email Address.
(1) Buyer Need Contact Email Box ( Audit@Futvip.Com ) To Confirm Buyer's Identity By Sending 2-3 ID Photos

(2) Buyer Need Phone Call 0086-133-8965-3886 To Confirm Buyer's Identity 

 

Processing: Our Deliverer Are Buying Your Player In The Orders Queue

(1) Normally, We Can Fulfil 90% Of Buyer's Player Within 30 Minutes.

(2) Somtimes We Have 1000 Orders/Hour And Staffs Are Too Busy. So Every Customer Please Wait Patiently. (If Busy, Less Than 12 Hours).

(3) If Emergently Need Coins, Please Contact  Email Box ( Online@Futvip.Com ) :

Saying : I Want Emergently Need Coins + Order Number + Paypal Email Address. 

 

Problem Order: 

(1) Incorrect Player Details → Need Send Us 100% Correct Player Details/Photos

(2) Incorrect FUT  Team Name → Need Confirm

(3) Incorrect Player Name → Need Confirm

(4) Incorrect Start Price  → Need Confirm

(5) Incorrect Buy Now Price → Need Confirm

(6) Player Expired → Need Send Us New Auction Player Details/Photos

(7) Many Same Player → Need List Another Different Player

-----Send Us 100% Correct Auction Player Details/Photos To Our Email Box ( Problem@Futvip.Com ) :
Subject : Problem Order + Order Number + Paypal Email Address. 

 

CONTACT US :

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Our Phone: 0086-133-8965-3886

Our SKYPE: EAFIFACOINS

Our Online Support ( Left Of Website Blue Flying Icon )